What has happened to No More Calls?
Today I received three unsolicited phone calls. All of these
callers were foreign. All of them mispronounced my surname.
My name is Bourke. It is Irish in origin. It rhymes with
work. All self-respecting Australian has heard the phrase Back O ‘Bourke. Most
Australians know that Bourke Street is Melbourne’s main thoroughfare. It was named after Sir Richard Bourke, an
Irish born colonial Governor of Australia from 1831 to 1836. Bourke was an
enlightened, liberal minded administrator, who worked hard to alleviate
suffering, establish universal schooling and develop a form of representative self-government
in NSW. He also played a major part in establishing Melbourne as a major settlement
at Port Philip Bay which grew into the state of Victoria.
My Irish grandfather and his three brothers fled the Irish
Potato famine in the 1850s and headed for the goldfields at Ballarat. So, we
Bourkes have been up and about in Australia for over 160 years Pronouncing the
name should not be difficult. There are over 100 people named Bourke in the
Perth telephone book. But these unsolicited callers wanted to know if they were
speaking with Mr Bowk, Mr Bok or Mr Borkay. So, putting it mildly, I was a
little cheesed off getting their unwanted calls.
Having established that I was indeed Mr Bourke, Mr Bowk, Mr
Bok and Mr Borkay , the first caller then told me, in halting English, that she
was calling from Windows Technical Support.
I have had previous calls from “Windows Technical Support” and I had no
intention of giving this lady access to my computer.
“Actually, my windows are working perfectly,” I told her. “They
open and shut quite noiselessly and I only recently had them all cleaned. Thank
you for your interest.” I hung up.
The second gentleman told me, “Mr Bok, you have had a recent
accident in the family.” This was news to me. It was the third time this month
that somebody had telephoned with this rather startling news. I told him my
family were all fit and well and hung up.
Then another foreign gentleman enquired, “Mr Borkay, are you
aware of the commonwealth solar panels subsidies?” “Actually,” I replied, “I
live on the ground floor of a multi storey building, so solar panels are none
of my concern. Thank you for your interest. Goodbye.”
However, it doesn’t matter that I gave these three callers
the brush off. I know that they will be calling me back again sometime in the next
few weeks. Just as I know that I will
also be called by the Heart Foundation, The Diabetes Association, The Cerebral
Palsy Association, The Cancer Foundation, Breast Cancer Foundation, The
Multiple Sclerosis Society, the Autism Society and the Three Strikes and You’re
Out Society. OK, I made that last one up.
Now, my wife, Lesley, and I do regularly donate money to
some organisations, but we only ever do so in response to a written request. I know
it may be cheaper for the charity to seek money over the phone but my answer
always is, “We do support various charities but we never make any financial
arrangements over the telephone. Please take my number off your list. Thank
you. Goodbye.”
The callers are most polite but for some reason they do not
take my number off their list.
Whatever happened to No
More Calls? About ten years ago I registered my telephone number with this
government organisation and it for quite some time I ceased getting unsolicited
calls from all manner of people trying to sell me something. Charitable organisations were obviously exempt from the No
More Calls restrictions but all other sales pitches cut out.
Then we started getting calls from overseas, asking me to
buy things I did not want or telling me that my computer was carrying a deadly
virus or viral trojan that was allowing thousands of hackers to gain access to
my passwords and bank accounts. All I had to do to protect myself was give the
unknown caller my password and bank details. No, thanks!
Fortunately, I had a Caller Identity facility on my
telephone, so whenever I saw Overseas come up on the screen I did not pick up.
The unwanted call would go to my answering machine and the caller would hang
up.
But now these overseas calls are coming from within
Australia and are only identified as Private Call. Very tricky and decidedly
annoying. There is not much I can do to stop these unwanted calls if No More
Calls cannot stop them.
I have thought about telling the person to hang on while saunter off to have a cup of coffee and read my newspaper. Or shouting at them, or
blowing an ear-splitting whistle at the mouthpiece. However, friends have
warned me that you do not really want to upset these unsolicited callers. They
know your name, even if they cannot pronounce it. They know your telephone
number. They know where you live. Sounds very sinister and threatening to me.
Also, if you really rile them, they could simply not hang up
after you have ended the call. This would mean that you could not make any
phone calls until they finally put their receiver down. Could be very
frustrating.
So, I suppose I will just have to reconcile myself to
getting these unsolicited Private Calls until they put No More Calls on steroids.
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